Terms of service

These Terms of Service (hereinafter referred to as the “Terms”) are provided by Atopiyo LLC (hereinafter referred to as the “Company”) to govern the terms of service for the overall services (hereinafter referred to as the "Service") provided through “Visual Eczema Care - ATOPIYO” (hereinafter referred to as the "App”). These Terms set forth and govern the relationship between the Company and the users who access or use the Service (hereinafter referred to as the "Users" or "you").

1. The purpose of the Service is to support the early recovery of people suffering from atopic dermatitis through the App, which allows you to anonymously record and share skin symptoms specific to atopic dermatitis, and to contribute to surveys, research, product development, and disease awareness in the field of atopic dermatitis in collaboration with pharmaceutical companies and medical institutions.
2. The App is not an app that provides treatment or medical practice. Although the App has participants who have chosen a variety of treatments, the Company does not recommend any particular treatment. Furthermore, neither the Company nor pharmaceutical companies are involved in any way with photos or texts related to drugs posted by users through the Service.
3. You are responsible for all activities that occur in the Service under your account, and you must not buy or sell accounts (including user names, etc.). You may have only one account and must not have multiple accounts. If multiple users (e.g., a parent and child, or siblings) use the same device, each may create a separate account.
4. You must not post any of the following in the Service:
– Personally identifiable information;
– Violent or obscene photographs or texts;
– Graphic photographs or texts of blood, organs, excrement, sexual body fluids, underwear, etc. (except where blood or exudate is visible due to current symptoms of atopic dermatitis); and
– Information that may make other users uncomfortable or that suggests suicide or self-harm.
Such posts may be deleted or made private.
5. You must not obstruct the stable development of the community in the Service by posting photos or texts unrelated to atopic dermatitis. Such posts may be deleted or made private.
6. You must not post photos or texts related to atopic dermatitis without citing references or sources if such posts unduly increase anxiety about atopic dermatitis treatment. You must not post for the purpose of directing users to other social media, video streaming sites, blogs, etc. Such posts may be deleted or made private.
7. You must respect other users and their treatment, and you must not engage in nuisance behavior, such as negating, slandering other users, or persistent questioning. Such posts and comments may be deleted or made private.
8. Posts and comments reported by other users may be deleted or made private if the Company determines that they are inappropriate under these Terms and the Privacy Policy.
9. Except in cases approved by the Company, you must submit inquiries and requests regarding the Service using the inquiry form and request form within the App. Inquiries and requests made via posting forms and comments may be deleted or made private.
10. Unless approved by the Company, you must not post information for commercial purposes (e.g., product monitoring, promotions, or advertisements) in the Service. You must also not post information about group activities or events related to atopic dermatitis, regardless of whether they are for commercial purposes, in the Service. Such posts or comments may be deleted or made private. Additionally, corporate and group accounts are prohibited unless approved by the Company.
11. The Company may display photos and information that are set to be public in official social media, official press releases, official website, television, newspapers, magazines, web articles, etc.
12. By posting or recording any photos or information in the Service, regardless of public or private settings, you grant the Company a worldwide, perpetual, irrevocable, royalty-free, non-exclusive, sublicensable, and transferable license to use, reproduce, copy, distribute, modify, display, perform, create derivative works of, and otherwise exploit such content. You waive any moral rights to the extent permitted by law.
13. You must not collect personal information of other users in the Service.
14. You must not disclose your password to any third party. You must not attempt to obtain, use, or disclose any other user’s password.
15. You must not disseminate spam or viruses in the Service.
16. If malicious use (including violation of these Terms) is found, the Company may suspend or terminate your access or membership.
17. You may withdraw from membership at any time by deleting your account within the App.
18. You use the Service at your own risk, and the Company is not liable for any damages you incur.
19. The Company has the right to suspend or cancel all services provided in the Service, and is not liable for any damages you incur.
20. The Terms shall be governed by and construed under the laws of Japan. All disputes arising with respect to the Service shall be subject to the exclusive jurisdiction of the court having jurisdiction over the location of the Company’s head office as the court of first instance.

Improvements and changes to these Terms

1. The Company shall review the operational status as appropriate and strive for continuous improvement, and may change these Terms as necessary.
2. Unless otherwise specified, the revised version of the Terms will become effective from the time they are posted on this website.
3. If you use the Service after the Terms have been changed, you will be deemed to have agreed to the changes.